How to set up the utilities in your name…
Duke Energy
Electricity.
800-777-9898
Monday - Friday 7 a.m. to 9 p.m. EST
Closed Saturday and Sunday
You can’t sign up for service before you have your social security number unless you call in.
Process:
1. Call the number above.
2. Provide name, address, and social security number.
3. You will receive an email confirmation with a start date. If you are moving into a vacant home without power, you will have to turn off all the breakers at the home’s breaker box on the start date. If the home currently has power and you are just switching the service in your name, nothing will need to be done. It will be done remotely.
*Need to pay the deposit before starting service.
*Pay deposit based on credit can range from $0-$250
City of Winston Salem
Water.
Can be done online or by calling in. The best way is to call in
336-727-8000
Call the number above and provide your name, address, and proof of residency (lease or complete proof of occupancy form).
If you don’t have a lease in your name, you will have to fill out a proof of occupancy form.
Piedmont Natural Gas
Gas.
1-800-752-7504
Monday -Friday 7:30 AM-7:00 PM
Closed Saturday and Sunday
1. Call the number above and provide your name, address, and birth date to set up an account.
Pay deposit anywhere between $100 - $350 depending on the location of the home. Can either be paid upfront via credit card or added to the first bill.
2. You may need to provide a Proof of Identity form if you have a new social security number or NO social security number. Fax form to: 877.525.2880. It will take up to 5 days to process.
3. Follow-up call after 5 days to confirm that they have received the form and it is tied to the new account.
*If the home currently has gas and you are just changing it to your name, it will be done remotely.
*If it is a new home with gas for the first time, you will have to schedule a time for the technician to inspect the gas pilots and turn it on. Someone 18 or older will need to be at the house when the technician is there.